ABOUT

OUR TEAM

John Garvin

Principal

As our company leader, John brings an impressive 15 years of multifamily investment experience in the Pacific Northwest to his role. With an extensive portfolio of over 45 multifamily projects, totaling more than $250 million in valuation, John has honed his expertise in transforming properties to exceed their potential for the benefit of investors and residents alike. His keen market knowledge, foresight into industry shifts impacting neighborhood growth, and strategic budgeting for design and upgrades cater to the preferences of today's prospective renters. John's unique skill set enables him to reimagine multifamily buildings, creating elevated living experiences that exceed expectations and drive success for all stakeholders.

Scott Kim

Chief Financial Officer

Scott serves as our CFO overseeing all financial accounting, investment reporting, and year-end K1 coordination for our extensive portfolio. With a strong foundation in accounting cultivated during his tenure at one of Seattle's most prominent real estate investment groups, Scott brings a wealth of expertise to his current role. Presently, he dedicates his efforts to streamlining our company's policies and procedures, ensuring precise and efficient tracking of our assets and project performance.

Sara Brown

Director of Property Management

Sara is a highly experienced property management professional who oversees building operations and property management teams at Guide Property Services. With 17+ years of experience in multifamily properties, including conventional/market rate, affordable multifamily, HOA's, and commercial properties, Sara has a deep understanding of the industry. She excels in problem-solving, analytical thinking, and delivering superior operational and financial results while ensuring top-notch service and satisfaction for residents. With a proven track record and a commitment to excellence, Sara's knowledge and expertise greatly contribute to Guide Property Services' success and client/resident satisfaction.

Chang Pak

Asset Manager

Serving as our Asset Manager, Chang is an integral member of our team. His responsibilities span a wide range of tasks, including thoroughly evaluating financials for potential investment opportunities and effectively overseeing renovation projects. Chang has been in the real estate industry for over 6 years, accumulating experience in diverse areas, such as short-term/corporate housing and program management for a rent-to-own initiative. Prior to assuming his current position, Chang excelled as a portfolio manager for 2 years. This prior role has equipped Chang with a comprehensive understanding of both property management and investment management facets of our company, allowing for an astute and holistic approach to his current responsibilities.

Adi Alfaro

Portfolio Manager

Adi is a seasoned property management professional with over 7 years of experience. Her expertise extends to a wide range of property types, ranging from multifamily residences and lease-ups to senior living and tax credit properties. Adi's adaptability enables her to tackle unique challenges in each property category, delivering exceptional results. She earns trust and respect from clients and residents alike through top-notch customer service and positive tenant relationships. Adi's exceptional management skills ensure high tenant retention rates and attract new tenants, ultimately resulting in favorable returns for the properties under her care.

Alycia Miller

Portfolio Manager

Alycia is an accomplished senior portfolio manager at Guide Property Services. In her two-year tenure, she has excelled in various roles, including leasing agent and property manager, as well as her current position. Alycia is known for her effective communication, expert guidance to property owners, and meticulous financial management. Managing a team of 10-20 employees, she fosters a collaborative work environment. With her keen attention to detail, Alycia prepares comprehensive monthly financial reports, optimizing the performance of $70 million in multi-family assets. She stays up to date with legal and industry changes, ensuring compliance and best practices. Alycia's leadership, mentorship, and commitment to excellence have been vital to Guide Property Services' success, delivering exceptional service and achieving investment goals for clients.

Aimee Hilton

Portfolio Manager

Aimee brings over a decade of experience in multi-family housing operations and condominium management to her role as Portfolio Manager. Her strategic approach to project planning and operational oversight has consistently driven strong performance across our portfolios. Recognized as a top producer in 2024, she transitioned seamlessly into portfolio management, where she now oversees key initiatives, including MFTE compliance. Aimee believes that well-managed properties not only enhance investment returns but also create thriving communities where residents feel at home, combining strong financial outcomes with a personal touch.

Ashley Bragg

Portfolio Manager

Ashley is a dynamic Portfolio Manager with 9 years of experience optimizing investment portfolios and delivering strategic financial solutions. She has a proven track record in analyzing market trends, mitigating risks, and driving profitability. Skilled in stakeholder engagement and leveraging data-driven insights, Ashley excels at enhancing asset performance while fostering strong client relationships to achieve long-term financial growth With a strong work ethic and passion for property management, she continuously seeks new challenges and opportunities to expand her knowledge and expertise in the industry’s evolving landscape.

Colin Ward

Portfolio Manager

Colin brings a diverse skill set and extensive experience to his role as Portfolio Manager at Elevate. With a background as a licensed Realtor, construction manager, and customer service manager, Colin has been instrumental in Elevate's successful expansion into Idaho. His management philosophy emphasizes ethical practices, fostering positive relationships with owners, vendors, and tenants, and achieving business goals while maintaining a high-quality living environment. From financial reporting to maintenance coordination, Colin ensures every aspect of his portfolio operates smoothly and delivers outstanding results for all stakeholders.

Portfolio Manager

Jodie is a highly experienced Portfolio Manager with over 15 years of expertise in multi and single-family dwellings. Originally from Southern Oregon, she has resided in the Pacific Northwest's Tacoma/Olympia area for 11 years. Jodie's comprehensive knowledge spans property management, HOA and commercial management, tenant relations, ownership collaboration, market analysis, and tenant screening and placement. Additionally, her extensive renovations experience dating back to 2010 equips her with the skills to efficiently coordinate and budget renovation projects. With a dedication to excellence, Jodie ensures the success of properties under her management, delivering exceptional financial performance and tenant satisfaction.

Anna Sandell

Marketing & Operations Manager

Anna serves as our Marketing & Operations Manager, leading the charge in all our marketing initiatives. Her responsibilities include preparing executive summaries for our investment opportunities, crafting email newsletters, and maintaining our digital presence. With her expertise in rebranding, Anna is instrumental in transforming our investment properties. She oversees the creation of logos, development of websites, and establishment of advertising contracts to effectively showcase our properties and generate higher returns for our valued investors.

Office Manager

Halle is a highly organized and resourceful Office Manager, ensuring the smooth day-to-day operations of our team. With a focus on efficiency and collaboration, she excels in managing administrative tasks, streamlining office processes, and providing essential support to both staff and clients. Halle's proactive approach and dedication to fostering a positive workplace environment make her an invaluable asset to the organization. Her commitment to excellence ensures the office runs seamlessly, contributing to the overall success of the team.